Privacy Policy
Information notice on the processing of personal data of users visiting the Aernode website.
This Privacy Policy describes how QUANTA S.r.l. processes personal data collected through the Aernode website.
This notice is provided pursuant to Articles 13 and 14 of Regulation (EU) 2016/679, the General Data Protection Regulation (“GDPR”), and the applicable Italian data protection legislation, including Legislative Decree No. 196/2003, as subsequently amended and supplemented.
This Privacy Policy applies only to the Aernode website and does not apply to third-party websites, platforms or services that may be accessed through links, redirects, embedded content or external forms made available on this website.
Why this notice is provided
Your privacy is important to QUANTA S.r.l.
This Privacy Policy explains what categories of personal data may be collected when you visit the Aernode website, why such data are processed, how they are protected, which third-party services may be involved, and how you may exercise your rights under applicable data protection law.
Data Controller
For any request concerning the processing of personal data or the exercise of data protection rights, users may contact QUANTA S.r.l. at the email address indicated above.
Website and brand
Aernode is a product and technology ecosystem developed and commercialised by QUANTA S.r.l.
The website https://aernode.io is used to present Aernode products, solutions, services, documentation, commercial opportunities and partnership programmes.
Place and methods of processing
Personal data connected with the web services of this website are processed at the offices of QUANTA S.r.l. and/or through technical infrastructure and service providers used for hosting, website maintenance, security, analytics, CRM, email management, newsletter management, contact forms, embedded maps, video content and related services.
Personal data are processed only by authorised personnel and, where applicable, by external service providers appointed as data processors pursuant to Article 28 GDPR.
Personal data are not disseminated. They may be disclosed only to parties that need to process them for the purposes described in this Privacy Policy, or to public authorities where disclosure is required by law.
Categories of personal data processed
5.1 Browsing data
The IT systems and software procedures used to operate this website acquire, during their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols.
This category includes, by way of example:
- IP addresses or domain names of the devices used by users connecting to the website;
- URI/URL addresses of the requested resources;
- time of the request;
- method used to submit the request to the server;
- size of the file obtained in response;
- numerical code indicating the status of the server response;
- browser, device, operating system and other technical parameters.
These data are not collected for the purpose of identifying users directly. However, due to their nature, they may allow users to be identified through processing and association with data held by third parties.
Browsing data are used to ensure the proper functioning of the website, maintain security, obtain technical statistics, detect errors, prevent misuse and investigate unlawful activity.
5.2 Data voluntarily provided by users
The optional, explicit and voluntary submission of personal data through emails, contact forms, quote request forms, catalogue request forms, partner application forms, newsletter forms or other communication channels entails the acquisition of the data provided by the user.
Depending on the specific form or request, such data may include:
- name and surname;
- company, organisation or institution;
- job title or role;
- email address;
- telephone number;
- country or geographic area;
- professional sector;
- project information;
- monitoring needs;
- commercial interest;
- partnership interest;
- content of the message or request;
- any other information voluntarily included by the user.
These data are processed in order to respond to the user’s request, provide the requested information or documentation, manage commercial and technical communications, evaluate potential business opportunities, and, where applicable, assess partnership applications.
5.3 Newsletter data
Where users subscribe to the newsletter or request to receive updates, QUANTA S.r.l. may process the user’s email address, name, company, role, subscription preferences, consent records, interaction data with newsletter communications and unsubscribe information.
Newsletter communications may include updates on Aernode products, technical documentation, articles, events, applications, services, commercial initiatives and partnership-related information.
5.4 CRM and lead management data
Data submitted through Aernode forms, external forms, embedded forms or redirected forms may be stored and managed within QUANTA S.r.l.’s CRM systems, including Zoho services, for the purpose of managing commercial contacts, technical requests, quotations, catalogue requests, demo requests, partner applications and follow-up communications.
Some forms may be embedded directly into the website, while others may be made available through Aernode domain URLs that redirect to forms hosted by third-party providers.
5.5 Analytics and interaction data
Subject to the user’s consent where required, the website may use analytics tools, including Google Analytics 4, to collect information on how users interact with the website.
Such data may include:
- pages visited;
- interactions with website elements;
- traffic source;
- approximate geographic area;
- device and browser information;
- session information;
- events and conversions;
- technical identifiers generated through cookies or similar technologies.
Analytics data are used to understand website performance, improve content, measure the effectiveness of pages and calls to action, and optimise user experience.
5.6 Data processed through embedded third-party content
The website may include or activate third-party content and services, such as Google Maps and YouTube videos.
When users interact with such content, or where such content is loaded after consent, third-party providers may process data such as IP address, browser and device information, interaction data, technical identifiers and, where applicable, location-related information.
Purposes and legal bases of processing
Website operation and security
To ensure website functioning, technical maintenance, security and protection.
Legal basis: legitimate interest.Response to user requests
To respond to emails, contact requests, catalogue requests, quote requests, demo requests and partner applications.
Legal basis: pre-contractual measures and/or legitimate interest.Commercial and technical follow-up
To manage communications relating to Aernode products, services, quotations, demonstrations and partnership opportunities.
Legal basis: pre-contractual measures, legitimate interest and, where required, consent.CRM management
To organise, manage and track contacts, requests, leads, commercial opportunities and partner applications.
Legal basis: legitimate interest and pre-contractual measures.Newsletter and marketing communications
To send newsletters, product updates, technical content, event invitations or promotional communications.
Legal basis: consent, or legitimate interest where permitted by applicable law.Analytics and website improvement
To measure page performance, monitor conversions, improve navigation and optimise website content.
Legal basis: consent where analytics cookies or tracking tools are used.Embedded maps and video content
To display maps, location information, video content or third-party interactive elements.
Legal basis: consent where required by law.Legal and administrative obligations
To comply with legal, regulatory, accounting, tax or administrative obligations.
Legal basis: compliance with a legal obligation.Legal claims
To protect the rights, property and legitimate interests of QUANTA S.r.l.
Legal basis: legitimate interest and legal claims.Cookies and tracking technologies
The website uses cookies and similar technologies. Cookies are small text files stored on the user’s device when visiting a website. Similar technologies may include pixels, tags, local storage, embedded scripts and other identifiers.
Necessary for the proper operation of the website, security, navigation, session management and basic functionality. They do not require user consent.
Used to measure website traffic, understand interactions, improve pages and monitor conversions. Where required by law, they are activated only after consent.
Used to measure campaign effectiveness, support advertising functions, track conversions or create aggregated audience information. Where used, they are activated only after consent.
Services such as Google Maps and YouTube may set cookies or process technical identifiers when embedded content is loaded or used. Where required, such content is blocked by default and activated only after consent.
Users may manage their cookie preferences at any time through the cookie banner or cookie settings tool available on the website.
Third-party services used by the website
Google Analytics 4
The website may use Google Analytics 4 to measure website usage, traffic sources, interactions and conversion events. Where required, GA4 is activated only after the user has provided consent through the cookie banner.
Zoho forms and Zoho CRM
The website may use Zoho services to manage contact forms, catalogue requests, quote requests, demo requests, partner applications, CRM records, lead management and follow-up communications.
Newsletter service provider
The website may use a newsletter or email marketing service provider to manage mailing lists, subscription forms, consent records, delivery statistics, unsubscribe requests and email interaction data where such functions are enabled.
Google Maps
The website may use Google Maps to display the location of QUANTA S.r.l. or other relevant geographic information. Where required, Google Maps is loaded only after consent.
YouTube
The website may embed YouTube videos to present Aernode products, applications, technical content or corporate information. Where required, YouTube videos are blocked by default and activated only after consent.
Optional provision of data
Except for browsing data that are necessary for the technical operation of the website, users are free to provide or not provide their personal data.
However, failure to provide the personal data required in contact forms, catalogue request forms, quote request forms, partner application forms or communications may make it impossible for QUANTA S.r.l. to respond to the request, send documentation, prepare a quotation, evaluate a partnership application or provide the requested information.
Consent for newsletter communications, analytics cookies, marketing cookies and third-party embedded content is optional and may be withdrawn at any time.
Data retention
Personal data are retained for periods proportionate to the purposes for which they are processed.
Retained for the time necessary to ensure website operation and security, unless longer retention is required to investigate unlawful activity or comply with legal obligations.
Retained for the time necessary to manage the request and related follow-up, and normally for up to 24 months from the last relevant interaction if no business relationship is established.
Retained for up to 36 months from the last relevant interaction, unless a partnership relationship is established or longer retention is justified.
Retained for the duration of the relationship and thereafter for the period required by applicable civil, tax and accounting laws.
Retained until the user withdraws consent or unsubscribes, without prejudice to the retention of limited information necessary to document consent, manage suppression lists and comply with legal obligations.
Retained according to the configuration of the analytics tools and the periods indicated in the Cookie Policy and cookie management tool.
Recipients of personal data
Personal data may be processed by:
- personnel authorised by QUANTA S.r.l.;
- website hosting providers;
- website maintenance and development providers;
- IT and cybersecurity providers;
- CRM and form management providers;
- email and newsletter service providers;
- analytics and tracking service providers;
- providers of embedded content, maps or video services;
- consultants, professionals, accountants or legal advisors;
- public authorities, courts or other entities where disclosure is required by law.
External service providers process personal data only where necessary and, where applicable, on the basis of appropriate data processing agreements.
Transfers outside the European Economic Area
Some service providers used by the website may process personal data outside the European Economic Area.
Where personal data are transferred outside the European Economic Area, QUANTA S.r.l. will ensure that such transfer takes place in accordance with Chapter V of the GDPR, including, where applicable, on the basis of:
- an adequacy decision adopted by the European Commission;
- the EU–US Data Privacy Framework, where the recipient is certified and the transfer falls within its scope;
- standard contractual clauses approved by the European Commission;
- additional technical, organisational or contractual safeguards where required;
- another transfer mechanism permitted by applicable data protection law.
Minors
This website is not intended for persons under the age of 18.
Persons under the age of 18 should not submit personal data through this website without the prior consent of a parent or legal guardian.
If QUANTA S.r.l. becomes aware that personal data relating to a minor have been collected without the required consent, it will take appropriate steps to delete such data, unless retention is required by law.
Processing methods and security measures
Personal data are processed using electronic, automated and, where necessary, manual means, in accordance with the principles of lawfulness, fairness, transparency, accuracy, data minimisation, integrity and confidentiality.
QUANTA S.r.l. adopts appropriate technical and organisational measures to prevent loss of data, unlawful or improper use, unauthorised access, disclosure, alteration or destruction.
Access to personal data is limited to authorised personnel and service providers who need to process such data for the purposes described in this Privacy Policy.
Automated decision-making
Personal data collected through this website are not used for automated decision-making processes that produce legal effects concerning the user or similarly significantly affect the user.
CRM tools may be used to organise contacts, requests and commercial follow-up activities, but such processing does not involve decisions producing legal or similarly significant effects on users.
Data subject rights
Users may exercise, at any time and where applicable, the rights provided under Articles 15 to 22 of the GDPR, including the right to:
In Italy, the competent supervisory authority is the Garante per la Protezione dei Dati Personali.
Requests may be sent to QUANTA S.r.l. at: [email protected].
Withdrawal of consent
Where processing is based on consent, users may withdraw their consent at any time.
Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
Users may withdraw consent for cookies and tracking technologies through the cookie settings tool available on the website.
Users may withdraw consent for newsletter communications by using the unsubscribe link included in each email or by contacting QUANTA S.r.l. at [email protected].
Links to third-party websites
The Aernode website may contain links to third-party websites, platforms, forms or services.
QUANTA S.r.l. is not responsible for the privacy practices, content or security of third-party websites or services that are not under its control. Users are invited to read the privacy policies of such third parties before submitting personal data or interacting with their services.
Updates to this Privacy Policy
QUANTA S.r.l. may update this Privacy Policy from time to time in order to reflect changes in the website, services, processing activities, third-party providers or applicable legislation.
Users are invited to consult this page periodically.
Where required by law, users will be informed of material changes through appropriate notices.